Booking Policy

Appointments can be requested through our website, by text, or by direct message. Your appointment is only confirmed once we have replied to confirm the date and time and your deposit has been received.

A non-refundable deposit is required to secure every appointment. The deposit is applied toward the total cost of your service. If you reschedule within the allowed window, your deposit may be transferred to your new appointment.

The remaining balance is due at the time of your appointment. We will let you know which payment methods are accepted when you book. Prices are confirmed at your consultation and may vary based on the length, fullness, and type of extensions you choose.

Because appointments are reserved just for you, we ask for at least 48 hours' notice to cancel or reschedule.

• With at least 48 hours notice: your deposit can be applied to a rescheduled appointment.
• With less than 48 hours notice: your deposit is forfeited and a new deposit is required to rebook.
• Repeated last-minute changes may require prepayment for future bookings.

Please arrive on time. If you are more than 15 minutes late, we may need to shorten or reschedule your service so that other clients are not affected, and a rescheduling may require a new deposit.

Missing your appointment without notice is treated as a no-show. The deposit is forfeited, and a new deposit will be required to book again.

Deposits are non-refundable. Because services are performed by hand and results depend on your hair and home care, service fees are generally non-refundable. If you have any concerns about your results, contact us promptly and we will do our best to make it right.

If you are feeling unwell, please reach out to reschedule. Let us know in advance of any allergies, sensitivities, or scalp or hair conditions so we can plan your service safely.

This Booking Policy works together with our Terms & Conditions.

To book or ask a question, reach us at (323) 718-7975 or hello@hairaesthetixlv.com.